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Turbo
ID
TurboID is a addition to all Toolkit and Toolbag accounts that
allows for more convenient tracking of repeat customers. This is
done by issuing a unique TurboID number to each new customer that
purchases from your website. Each time a customer purchases from
your site using their TurboID number, they are identified by the
system, and their new purchase is added to their unique Customer
ID record in your eManager database.
To see an online Demo of TurboID,
select the Toolkit Demo. The Toolbag Demo does not have the TurboID
activated, so you may compare the two order forms.
Features of Turbo ID :
- Configurable on or off by
the merchant.
- The TurboID is automatically
included in the customer confirmation email.
- Customers may choose to
set a cookie which lasts for one year. This choice is presented
at the bottom of the receipt page with a "Remember Me Next Time"
button.
- During a repeat order, if
a TurboID cookie is set, the customer info is auto-filled in when
they reach the order form. Any changes the customer may make to
their information will update their Customer ID record in your
eManager database. Alternatively, the customer may enter their
TurboID to have the form auto filled in.
- During a repeat order the
customer may change their TurboID by selecting the Change My Password
link on the order form. A changed password (TurboID) will be noted
on the Customer ID record in your eManager.
- During a repeat order the
customer my have their TurboID emailed to them if they have forgotten
it.
- All orders placed by a customer
using TurboID will be recorded under the same Customer ID record
in eManager. To determine a customer's ID number, click on their
name in the summaries table in Orders to Authorize, or after doing
an Orders by Date search. You may also use the Search Database
Records section of eManager to search various criteria. Note that
a repeat customer that does NOT use their TurboID when re-ordering
will have a new Customer ID number assigned to them.
- Not yet ready but soon to
be released is a complete form for a customer to manage their
password and billing information. This form may be accessed without
a current order in progress. This application will be accessed
via a hyperlink you place in your website.
- The TurboID system will
be the basis for giving preferred/repeat customer discounts in
the soon to be released discount module.
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